Returns & Exchanges

At Normcore Coffee Tools, we want you to be fully satisfied with your brewing equipment, which is why we offer a 30-day return window for unused items in their original packaging. We are committed to ensuring every barista, from beginner to professional, finds the perfect tool for their home setup.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused coffee tools in their original retail packaging, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label or use a tracked courier service to send the item back to our inspection facility.

• 4.
  Inspection and Refund

  Once our team verifies the condition of the tools, we will process your refund to the original payment method within 5-7 business days.